Appointment Options

The practice is open Monday to Friday. You can contact us three different ways:

Call us. Please bear in mind that waiting times in the call queue are longer between 8am and 10am, particularly on Monday mornings.

Use our PATCHS tool. Available from the surgery website, you can use this to request a phone consultation with a GP, or request a repeat prescription, or other admin request. The tool has self-help guides in it and helps the practice by collecting a history in advance of you speaking to the GP

Walk in. If you have a general question, you can pop in. If you need an appointment, it is better to call us to book, or use PATCHs.

We can offer quicker appointments if you do not have a preference for a certain GP, but we can also accommodate requests for a specific GP and this can be more effective for continuity of care if you (or we) think it’s important in your circumstances. When you book an appointment, please tell us if you would prefer face to face or phone.

Whether you call us or request an appointment via PATCHs, a doctor is always involved in assessing what type of appointment will be best and the clinical urgency.

The surgery has access to an interpretation and sign language service to assist with communication during your consultation.